Why do I need a merchant account?

A merchant account allows your business to accept credit cards from your customers. Your merchant account is setup to automatically deposit credit card transactions into your checking account. Accepting credit cards from your customers will increase your sales.

Do I need to switch my bank account?

No. Keep your checking account at your bank. Your merchant account from Omega will direct the deposits into your existing bank account.
How do I apply for a merchant account?

Call one of our friendly staff at Omega at 1-800-333-6237. We will fill out a merchant application with you. There is no cost to apply for a merchant account.

How much does it cost to have a merchant account?

It depends on how you will be accepting credit cards from your customers. Call us at 1-800-333-6237 to discuss the best plan for your business. Omega offers low rates with no long term commitments.

How much are your credit card machines?

Omega has a large selection of popular credit card machines at wholesale prices. Check out our equipment page to see which credit card machine is best for you.

Do you have 24-7 customer service / technical support for your merchants?

Yes. You will receive excellent customer service and technical support 24 hours a day, 7 days a week.

I already have a credit card machine. Can I use it with your service?

Yes. Omega can reprogram your existing credit card machine for free. Please let us know what kind of equipment you currently have.

I already have a merchant account with another processor. Can you lower my processing costs?

Yes. Omega has been helping businesses just like you save on their credit card processing since 1989. Visit our switch page and give us a call at 1-800-333-6237. We will provide a detailed spreadsheet comparing your current charges to what you would pay if you had a merchant account through Omega. Save money on each and every transaction!

How long does the approval process take?

The approval process is fast. If we receive your application by 2 pm CST, we can usually get you merchant account same day. Your equipment can be programmed the following business day. You are now ready to accept credit cards!

What credit cards can I accept?

Omega can set your business up to accept all 4 major cards: MasterCard, Visa, American Express, and Discover. American Express and Discover require separate approvals.

I have other questions about credit card machines and merchant accounts? Where can I get more information?

Call us at 1-800-333-6237 or email us at newaccounts@goOTC.com. We look forward to helping you out with all of your credit card processing needs.  Go OTC. You'll be glad you did!

How do you get approved for a Merchant Account?

We will fill out a free, no obligation application with you that takes about 5 minutes.  When you receive it, you will sign where indicated, and fax or email it back to us with a voided check.  We will then submit your application for approval that will take 1 business day.  We will immediately inform you of your approval and then we will ship your equipment or software to you or reprogram your existing equipment over the phone.

What do i need to do when I receive the equipment and how do I get any training?

You won't need to do a thing, except for hook it up, unless we are re-programming your equipment over the phone.  We ship you your equipment already programmed so that you can start using it as soon as you receive it!  As for training, you will have live, toll-free technical support assistance available to you 24/7 at NO CHARGE!

How and when do I get my money?

Your money will be deposited directly into your current business or personal checking account which typically takes 48 hours.  We can also request 24 hour deposit if you would like at NO EXTRA CHARGE!

Can I use my savings account for deposits?

You cannot use a savings account; strictly a checking account only.

Do you have a long-term contract?

NO!   You may cancel your merchant account anytime at no penalty!

What is the process to Switch over to your company?

It's very simple!   Once you have been approved with us and you're up and running, you will then call your old company and cancel with them.

Can I accept checks?

Yes!  We have programs that will give you the ability to accept checks in a retail environment.

What makes Omega so different from other processors?

First and foremost, we are family owned and operated and been in business for 20 years, which is very rare to find these days. We take great pride in keeping our merchants happy and satisfied!  You will receive personable and reliable service with us ALL the time. We treat all of our merchants like we would treat our own family.

Here are just a few reasons why Omega is so different.

• Family Owned & Operated for 20 years
• Guaranteed lower rates & fees!
• No Cancellation penalty!
• No Hidden Fees!
• No Cost to Switch!
• Personable & Reliable Service!
• Member of the BBB


• Member of the Electronic Transactions Association
• See what other merchants are saying about us!