Testimonials

“The personal attention that Omega gave me as a customer is extraordinary. I am particularly pleased with the honest approach I received from Omega Transactions from my very first contact with Traci to the detailed explanation of the service I received from Trey. They were there to make this a pleasant experience and helped me save money as I made important decisions regarding my business.”

Thomas W., Thea Fine Arts & Collectables

“More and more large companies are getting hard to deal with. Personal service seems to be going away and getting to a human on the phone is getting hard to do. Omega has been just the opposite. Quick to respond with professional and personal service.”

Richard B., United Auto Supply

“Traci was very accommodating, answered all of our questions and was very knowledgeable and helpful. She took her time to help us. We didn’t feel rushed. We got a better deal for the machine than our bank would give us and lower rates and better warranty. I am very pleased with the FD50 credit card machine we purchased. The price was right, the rates were great, and the service was very professional.”

Pat R., Pat Romano Opt

“You are saving me money over what I’ve paid for so many years. I especially like that I can make a call to you and get a real person on the line. Never, ever, in 2 years have I had any problems with my machine or your service.Thanks for being one of the honest companies out there who cares about their customers.”

Elizabeth R., Reflections Products LLC

“Quick approval, good rates, and the willingness to work with a small merchant.”

Patricia H., VCJ Online

“I used to work with two other processing companies.Finally, I have chosen the right one. Omega is true and great.”

Hlwan K., My Cab

“I have been with Omega going on two years now, and must admit that their services are just wonderful.”

Simel M., Mango Beach

“Omega offers personal attention to the needs of my business, while extending low processing rates, low monthly fees, no setup fees, and free terminal replacement. Omega’s rates and promises seem at first to be too good to be true. Fortunately, they are true! Their customer service is amazing, and when it is coupled with low rates, the choice is easy!”

Dennis Y., Faith Builders Educational Programs

“As a constantly on the move artist, I need reliability and immediate service as well as low fees. With Omega, the service is excellent and everything has run smoothly.”

Lois B., Knit Together

“Great customer service and wonderful at explaining things from both Traci and Trey. I also like that you are a family owned business like ourselves!”

Sheila P., Sam’s Dog Hut

“Nice people.”

Anthony B., Birdies Pub

“More personal and less layers of bureaucracy than a large bank as well as other companies I received quotes from. Omega offered the lowest prices on equipment, and the service was personal and very efficient.”

Gerrie W., Putto & Gargoyle

“Traci was very patient and thorough in explanation of services offered.”

Antoinette H., Alzetta’s Place

“Omega is my fourth merchant service provider and they have provided my business with honest and quality services. The other three providers all had great upfront reasons why I should use them, but when the ink dried on the contracts the hidden fees all appeared. No once did I receive the quality of service to questions like I have from Omega. I would recommend Omega to everyone that has the need to process credit cards because they honor what they say.”

Harry A., Yellow Dog Kennel

“Smooth transition from the previous processor to your company.”

Linda A., Northwest Restaurant Supply

“Trey and Traci were excellent to do business with!”

Jana D., Blue Water Taco Grill

“We wanted to go with a better company. We felt like we got the run-around on a number of occasions with our last merchant service provider. Our experience with Omega has been great. The staff is professional, helpful, and prompt.”

Shannon R., The Bishop’s Ranch

“I have dealt with a few processing companies in the past. No one has ever made the process of buying equipment and setting up a new merchant account so enjoyable. They know the products and the industry backwards and forwards and my rep was a pleasure to deal with. If you’re looking for honest, dependable people with competitive rates, look no further. You can tell the customer is top priority as soon as you contact them.”

Tony B., Santa’s Ornaments

“Traci and the team at Omega Transactions have delivered friendly service and always quick to respond to my questions. Thank you!”

Colleen F., Your Dog Smiles Pet Services

“I am satisfied with Trey’s willingness to answer any and all questions.”

Eric F., C. Davis Electri

“I was impressed on the first call to Omega. The customer service is simply awesome. Traci is very efficient and courteous. I love the machine and it is very user-friendly.”

Sheila P., Beacham Memorial Hospital

“We found you online and were lucky to find you. Your customer service is OUTSTANDING! When we were trying to decide on new equipment you were very helpful. You have gone out of your way to get us setup and running fast and you keep us posted on what is happening. Thank you!!”

Rita R., Thunderfox Traders

“Your sales staff was especially pleasant to work with.”

Lucy P., Paradise Glassworks

“I did my homework and Omega compared with other companies favorably. Traci is the best! Always there with an answer and a smile.”

David S., Desert Vacuum & Appliances

“I was referred to Omega. Great customer service - always pleasant and helpful. I love my new wireless Nurit 8000. Thanks, Traci.”

Jennifer C., Endurance Sport EyeWear

“Thank you for making everything so easy for us. The people at Omega have been extremely helpful and have gone above and beyond. Not only are we accepting credit cards, but we just added gift cards to our machine. We’re so excited! Thanks again for everything.”

Janet B., The Monogram Shop

“Getting setup for credit cards can be a hassle and confusing, especially with all of the flyers and phone calls from various companies. I just made one call to Omega and I know I made the right choice. Thank you for being professional, and for making credit card processing simple, easy, and affordable.”

Vince F., Vince Ford Custom Apparel

“Never thought somebody would buy a forklift battery with a credit card, but they do! Omega is the best deal around – bar none. Thanks for saving me a bundle!”

Bobby H., Texas Industrial Battery

“Traci and John were so helpful and wonderful to deal with over the phone. They go above and beyond! I liked the one-stop shopping for the Nurit, programming, and merchant services.”

Laurel P., Way Above

“I am specifically satisfied with the personal service and the immediate answers to my questions.”

Jay G., Cajun 2 Wheels

“Eddie Burke is amazing! He is available, prompt good listener, communicates well and takes care of our every need.”

Kyla R., Mosquito Café

“The service provided by personnel is excellent. I chose Omega because the service and rates were just right.”

David A., Paintings By Irene

“The explanation of services, the smooth transition, and the savings we are realizing are all wonderful.”

Thomas T., CanCare

“We enjoyed end-to-end support from Trey. He sold me on the first phone call. The wi-fi/cdma Exadigm XD2000’s met our needs and have exceeded our expectations.”

Bob R., Hope Presbyterian Church

“Customer service is very accommodating and polite. They return phone calls promptly and they are not pushy! Rates were very good and competitive, and the comparisons were very fair and accurate.”

Anthony C., 44 Plaza Wines & Liquors

“I am a first time business owner and know nothing about merchant services. Traci sold me on Omega with her customer service, knowledge of the business, and desire to see me be successful. Thank you again, Traci.”

Susan R., Pretzel Express

“I am very satisfied with the service that I received from Traci and her willingness to help me and answer my questions. I am a new business owner and Traci has made it very easy for me to understand what I need to do. I chose Omega as my merchant service provider because I got a recommendation from another school owner who uses this company.”

Rebecca S., LWFC at Kid’s World

“Found you on the internet and compared to other providers yours was the best fit for my small business and frequency of transactions.”

Patricia T., Turner Studio

“A to Z hands down the best customer service. Rates are very competitive. They give you the feeling that you are part of the family. Ask for Traci. I shopped and talked to dozens of vendors. There is no comparison. Omega is in a different league. Only after dealing with them do I understand their slogan ‘you will be glad you did’.”

Hani A., A Baby Visit, Inc.

“I was going to go with a different processor for credit card service, but after checking machine prices online, I got hooked up with Traci. She spent so much time explaining everything to me, and she beat their prices by a long shot! Traci is a breath of fresh air in a world of fast talking scammers today.”

Kurt U., Kurt’s Automotive LLC

“I chose Omega based on another business owner’s recommendation, lower fees, friendly staff and able to answer questions 100%. No B.S. in getting set up.”

Kevin C., KC Arms

“Excellent service and I appreciate knowing the person who I am dealing with. I felt like they wanted me to have the best service for my business. The merchant service charges are very reasonable, and I felt secure with Traci and Trey’s professional care they gave me.”

Sandy J., White Winds Art Gallery

“Love the personalized service.”

Sharon W., Tyche Holding

“Help at any given time. 100% effort!”

Dan H., Coastal Orthopedics

“Willingness and ability to help us procure a machine and switch over our service.”

Cinda D., Thoracic and Vascular Assoc.

“No setup required. Worked right out of the box. Customer service and initial order handled very quickly and professionally. I found them on Google search and initial contact via phone was very courteous. Smooth sailing thru entire change over.”

David S., Wildcat Computers

“Friendly customer service – I do not feel like just a number.”

Ken V., The Good Beans Cafe

“Spectacular customer service pre-sale, mid-sale, AND post-sale. A pleasure to deal with you – plus – Transparency and Honesty.”

Sanjay P., Ciamara Corp.

“I like that the fact that you are a family owned business, plus the customer service received was terrific. From start to finish, you were very helpful and patient and explained the whole ‘merchant services’ process and procedures, as we were new to this.”

Frenchy’s Automotive

Omega, agent for iPayment Inc., in association with Wells Fargo Bank, N.A., Walnut Creek, CA
Omega, agent for Direct Connect., in association with Wells Fargo Bank, N.A., Walnut Creek, CA